Join The Team - EMS Move

Come and join the team!

Are you looking for something new, a chance to blossom and develop? Come and join EMS. EMS offers exciting career opportunities for individuals looking to join a busy, growing corporate International moving company. Whether you already have experience or want to begin your career, EMS are always looking to develop and train inspired individuals, offering competitive salaries and benefits package.

Operations

Our operations department is responsible for delivering our clients with first class service through from Origin to destination. We are proud to be able to offer a variation of roles within operations from team administrators to senior International move specialists and team leaders.

International Move Specialist (IMS) ›
Customer Service Representative ›
Team Administrator ›

Accounts

As EMS continues to grow so does the management of the financial accounts linked to each individual client. The accounts department offers career opportunities from team administrators, finance assistants to senior accountants.

No Current Vacancies

Sales

EMS has a focus on delivering excellent services to all our clients. Developing new business and maintaining current business is key to the growth and success of EMS. Our sales department offers a variation of roles from International surveyors to business development managers.

Logistics

EMS has a fully operational warehouse run by our logistics team. The team are busy managing our crews, logistics diary, storage facility, Imports and preparing shipments and airfreights for export. Our Logistics team offers roles from logistics administrators, logistic coordinators to warehouse supervisors.

Call the team

A member of the EMS team is waiting to hear from you.

Get in touch now!

+44 (0)20 8963 1114

Email us

Please feel free to email us: careers@ems-move.com
or visit our contact page for alternative contact information.

We look forward to hearing from you.

Get in Touch

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This privacy policy sets out how Elite Moving Systems uses and protects any information that you give EMS when you use this website.

EMS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

EMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/01/2015.

What we collect
We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. View Google’s privacy policy.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ems-move.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Nucleus 2, Central Way, Park Royal, London, NW10 7XT, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

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International Move Specialist (IMS)

EMS are a leading International Moving Company relocating over 4,000 corporate professionals and their families across the globe each year. As an International Move Specialist you will be assigned your own portfolio of corporate customers. You will be responsible for the professional coordination of the owner’s household goods shipment on a door to door basis, managing packing teams, forwarders, overseas partners, storage and 3rd party services. Your primary responsibility is to ensure first class service levels are delivered at each stage of the move process, achieving customer satisfaction, whilst managing the supplier costs attributed to each move. You will be directly aided by a team administrator, pricing analyst and customer service representative, whilst working in a team which will receive both individual and team performance targets.

To apply please email Nick Stevens: careers@ems-move.com

TEAM Administrator

EMS are a leading International Moving Company relocating over 4,000 corporate professionals and their families across the globe each year. The Team Administrator will work within the operations department of the service centre, shadowing a team of International move specialists. Whilst the position will involve assisting the IMS team with administration, they will learn from a highly experienced team(average IMS 10 + years experience). This position is the first step towards a career path of becoming a professional IMS responsible for managing your own portfolio of corporate customers and managing a caseload of professional worldwide relocations. In addition EMS is a successful and growing business with other vacancies and career opportunities arising in other divisions such as sales, marketing, logistics and accounting.

Duties

Receiving external and internal phone calls
Copying/Faxing and emailing
Job record inputting & database entry updates, including internal and external custom built software system
Attaching documents for pre-move survey to EMS surveyors Outlook diary
Production of crew paperwork ex EMS software system including pre-approved services
Booking Air freight and Sea freight consignments to overseas destinations
Administrative support towards sales Invoicing & supporting documentation
General use of Microsoft Office, Word. Excel, Outlook and Power Point

To apply please contact Nick Stevens: careers@ems-move.com

Business Development Manager

Business Development Manager

Job Description

Develop and implement sales and business development opportunities for International Moving within the UK and Europe, this will include cold calling/emails and face to face appointments.
Identify and generate immediate new business opportunities
Identify and develop leads for RFI / RFP within International moving
Work closely with the key management within the business to maximize opportunities
To develop relationships with existing clients, ensuring that all company services are used by them at every available opportunity
Maintain and update the sales database system to ensure all prospects and clients are contacted in such a way to ensure maximum development of client relationships
Account management: Work with a team of International coordinators ensuring company services are delivered to the account’s expectations.
Attend events such as conferences/ seminars/ conventions, some of which are out of normal working hours.
Attend and participate in training sessions/team meetings
Regular contact and visits to clients and potential clients to ensure all possible opportunities are exploited to bring in future business.
Regular contact with current clients (either by phone, email, visits) in order to maintain good relationship.
Flexible working/Client demands –including early morning, evening appointments and some weekends.

Skills/ Experience:

Minimum 2 years experience required
Exceptional Interpersonal and communications skills.
Willingness to travel extensively (often at short notice)
IT literate on Word and excel

Start date: Immediate

Holiday: 20 days excluding bank holidays. Additional day for each year service up to maximum 25 days per annum

Salary: Negotiable

Benefits: Commission/Bonus, company car, laptop and mobile phone

Please apply to Lisa Jeffries: careers@ems-move.com

Customer Service Representative

EMS are a leading Corporate International Moving Company relocating over 4,000 corporate professionals and their families across the globe each year.

As a Senior Customer Services Representative you will be responsible for ensuring staff and external suppliers produce consistent performance to the highest standards.

Our aim is to exceed the expectation levels of both the Corporate Customer and the relocating Transferee along with continuously improving our overall customer satisfaction scores. Candidates should possess a can do proactive attitude, show empathy, take ownership of the issue raised, follow up on time each time and find the right balance to ensure the Transferee, Corporate Customer and business needs are met. EMS is a successful growing business and this a new exciting role offers total job satisfaction in a fun, professional environment with the opportunity for further career development. You will be directly aided by the Customer Services Manager, a Team administrator and Head of Operations.

To apply please email Eileen Devereux: careers@ems-move.com

International Surveyor - North East, South East and East London

International Sales Surveyor

Region: North East, South East & East London

Job description

Perform international pre-move surveys. Gathering relevant information including:
- Accurate volumes for SEA FREIGHT/ AIR FREIGHT/ STORAGE AND LOCAL moving.
- Provide details on access information at origin and destination (when applicable)
- General information on what is required for the crew work order to assist with a smooth pack up for any given client.
- Assess and report back specific needs and requirements of the individual/ family
- Take detailed inventories of all household goods and personal effects
Provide a full report on each survey via email – within 24hrs after survey including relevant photographs
Perform follow up’s on competitive surveys with the assignee in conjunction with the international coordinator
Perform Quality Control visits on site for pack ups and unpacks
At point of survey – Identify and develop potential leads for the business development manager
Work closely with key management within the business to maximize opportunities with competitive business
To develop relationships with assignees, ensuring that all company services are used by them at every available opportunity
Work with a team of International coordinators ensuring company services are delivered to the assignees expectations as per survey.
Flexible working/Client demands –including early morning, evening appointments and some weekends along with long distance travelling.
Business acumen; always keep concern for the success of the business and apply methods to improve work performance and protect the financial viability of the company.
Project EMS image to all customers and agent parties
Maintain close relationships with other members of Operations, Management, Sales and Accounts staff.
Demonstrate and apply actions per EMS company policies

Skills/ Experience:

Minimum 2 years Industry experience required
Exceptional Interpersonal and communications skills.
Willingness to travel
IT literate on Word and excel

Start date: Immediate

Holiday: 20 days excluding bank holidays. Additional day for each year service up to maximum 25 days per annum

Salary: Negotiable

Benefits: Commission, Company car, laptop and mobile phone

Please apply to Lisa Jeffries: careers@ems-move.com

Warehouse Supervisor

Job Description

Ensure all crew paperwork is completed/in order for following working day
Issue verbal instructions to each crew foreman before departing the warehouse
Supervise handout of materials and ensure ‘Materials Sheets’ are completed for each job
Ensure unused materials are returned from jobs and noted on relevant ‘Materials Sheets’
Calculate and enter individual costs on the EMS database
Foreman / Crew member when required
Driver
Monitor materials stocks & uniforms levels and reorder as necessary
Check jobs In & Out of storage
Oversae AIR & LCL SEA freights
Measure and weigh jobs
Enter accruals onto EMS database & forward ‘Warehouse Receipts’ & ‘Bingo Sheets’ to relevant IMS
Calculate AIR Tri-wall costs and accrue against individual jobs on the database
Record consignments warehouse location & updating of EMS database
Check jobs In/Out of warehouse
Ensure all warehouse administration requirements are maintained and updated daily
Maintaining Archived filing/storage
Supervision of debris disposal
General Housekeeping of warehouse & yard area

Standard daily working hours : Mon to Fri : 7.00AM to 4.30PM

Please apply to Finbar Reidy at careers@ems-move.com