EMS named as “Customer’s Choice for Europe 2019” by Sirva Worldwide Relocation & Moving
Elite Moving Systems (EMS) are hugely honoured to have received an award from Sirva Worldwide Relocation & Moving at the recent SIRVA conference in Chicago in October.
Consistent high-performance levels, excellent customer satisfaction scores and great customer services provided by the entire team at EMS in providing International Moving Services to Sirva Worldwide Relocation & Moving, were all major factors which helped us achieve this success.
Ronan Woodhouse, CEO, Owner & Spokesperson of EMS, proudly said, “We are extremely delighted and proud to have received this award from Sirva Worldwide Relocation & Moving, which confirmed us as their ‘Customer’s Choice for Europe 2019’. This award is a great recognition of our service excellence to them over the past year and is a fantastic achievement for EMS”.
Ronan and his wife Kate were honoured to receive the award from Deborah Wonson, Director, Global Moving Network at Sirva Worldwide Relocation & Moving, as can be seen from the photo above.
This award clearly demonstrates that EMS continues to be one of the world’s leading suppliers of Corporate Moving Services to the Relocation Management Companies (RMC’s).
Our success is largely down to our team of dedicated international move managers and to our professionally trained packing & delivery crews, who have worked extremely hard to achieve this accolade. Ronan also said, “I am extremely proud of my staff. We have built up a unique team of people who specialise in providing guidance and support to our customers, agents and clients alike. We have heavily invested in training for all our staff including our team of International Move Specialists, ensuring that our staff are comfortable and confident in their roles and helping them to enhance and strengthen their skills and knowledge.”
EMS continues to show substantial growth year-on-year across all areas of our business and in a tough market place. EMS now employs a team of 55 people – most of whom are dedicated International Move Managers working on business we receive through the RMC’s. We have established ourselves as the “Mover of Choice” for the RMC’s.
What separates EMS from our competitors is that we provide International Moving Services only and not other Relocation Services such as home search, school search, orientation trips, etc. We find this to be a great advantage for us, as our RMC client base does not view us as a threat or as a competitor. All RMC’s working with EMS knows this to be the case. This knowledge provides RMC’s with an added layer of comfort and peace of mind in the knowledge that EMS aligns itself more closely with the values of the RMC’s.
Winning this award is a great achievement for EMS and it fills everyone at EMS with great pride and fulfilment. EMS will continue striving to provide high-quality moving services to every one of our customers in the future.
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