Relocating to Singapore

Moving to Singapore

Singapore is a hi-tech, wealthy city-state in south-east Asia. It offers a vivid combination of ultra-modern skyscrapers, remnants of tropical rainforest, ambitious tourist developments, occasional reminders of the colonial era, and an assortment of colourful ethnic urban areas such as Little India, each with a character very much of its own.

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Currency

The currency used in Singapore is the Singapore Dollar (1 Dollar = 100 cents)

Currency Coins: $0.01 (not in circulation but useable), $0.05, $0.10, $0.20, $0.50, $1

Currency Notes: $2, $5, $10, $20, $25, $50, $100, $1,000, $10,000

Some recommended international anks are DBS, United Overseas Bank (UOB), HSBC and Citibank

Useful links
Currency converter
http://www.xe.com

Climate

Singapore experiences a tropical climate that stays hot and humid throughout the year with little seasonal variation.

Singapore does not have a wet or dry seasons but the climate is driven by two different monsoons: The North East Monsoon and the Southwest Monsoon. The area’s relative humidity is quite high, and ranges between 70 and 90 percent, the high humidity can make it quite uncomfortable

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Languages and Culture

Because of its multiracial makeup, Singapore recognises four official languages: English, Mandarin, Malay and Tamil. English is the language of administration. Singaporeans also speak ‘Singlish’ a concoction of English with common Chinese dialect phrases.

Although culture shock in Singapore is minimal, there may be some situations that new arrivals find themselves unfamiliar with.

Having face indicates personal dignity. Singaporeans are very sensitive to retaining face in all aspects of their life. It is a mark of personal qualities such as a good name, good character, and being held in esteem by one’s peers. Rather than say ‘no’, they might say, ‘I will try’, or ‘I’ll see what I can do’. This allows the person making the request and the person turning it down to save face and maintains harmony in their relationship.

For more information:

Recommended Culture Awareness Courses

Academ Asia School of Language and Education – www.academasia.com
Communicaid – Living and working in Singapore
Lingo School of Knowledge – lingo.edu.sg

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Please feel free to email us: info@ems-move.com
or visit our contact page for alternative contact information.

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EMS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

EMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/01/2015.

What we collect
We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Nucleus 2, Central Way, Park Royal, London, NW10 7XT, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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Climate in Singapore

The Northeast Monsoon generally takes place between December and March. It is normally accompanied with more frequent rain.

Conversely, the Southwest Monsoon produces a marginally dryer climate from May to September. Despite the slightly lower overall precipitation levels, particularly from June to August, the Southwest Monsoon is characterized by its early-morning rainstorms; these often persist for one or two hours then taper off for the afternoon.

Typhoons can hit Singapore from July to mid November, and can sometimes cause heavy damage, flooding and erosion. However, in general Typhoons prefer other routes, and are quite seldom in Singapore.

For more information:

Further Information

Time: GMT +8
International Dialling Code: +65
Emergency Number: 999 (police), 995 (fire & ambulance)
Electricity Supply: 230 volts, 50 Hz
Mobile phone providers: Singtel Mobile, Starhub, M1
Top 4 grocery shops recommended: Cold Store, Fair price, Giant, Sheng Siong
Broadband/entertainment providers recommended: M1, StarHub, Singtel, MyRepublic
Health
It is recommended to be fully up-to-date with your routine vaccines. Recommended vaccines for Singapore are Hepatitis A and Typhoid. Both can be contracted through contaminated food or water. There is no risk of yellow fever in Singapore. However, the government of Singapore requires proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. Rabies is only present in bats – please consult your doctor if you will be working with bats during your time in Singapore.

The healthcare system in Singapore is very high quality. Citizens benefit from universal healthcare funded by compulsory savings deducted from payrolls. The money accumulates in a nationalised health insurance plan called Medisave.

For further information:
wwwnc.cdc.gov
worldtravelguide.net
International Schools

Please find below a list of well known International Schools in Singapore:
American College – www.sas.edu.sg
Australian International School – www.ais.com.sg
Canadian International School – www.cis.edu.sg
Chatsworth International School – www.chatsworth.com.sg
Dover Court Preparatory School – www.nordangliaeducation.com
Dutch School – www.hollandseschool.org
Eton House – www.etonhouse.com.sg
German European School Singapore – www.gess.sg
ISS Community School – www.ics.edu.sg
ISS International School – www.iss.edu.sg
Japanese School – www.sjs.edu.sg
Lycee Francais de Singapour – www.lfs.edu.sg
Overseas Family School – www.ofs.edu.sg
Singapore American School – www.sas.edu.sg
Swiss School – www.swiss-school.edu.sg
Tanglin Trust School – www.tts.edu.sg
United World College of South East Asia – www.uwcsea.edu.sg
Pets

Please find more information on the EMS Pet page with regards to importing/quarantine of pets into Singapore.

For further information about Singapore:
worldtravelguide.net
expatsingapore.com
yoursingapore.com

International Move Specialist (IMS)

EMS are a leading International Moving Company relocating over 4,000 corporate professionals and their families across the globe each year. As an International Move Specialist you will be assigned your own portfolio of corporate customers. You will be responsible for the professional coordination of the owner’s household goods shipment on a door to door basis, managing packing teams, forwarders, overseas partners, storage and 3rd party services. Your primary responsibility is to ensure first class service levels are delivered at each stage of the move process, achieving customer satisfaction, whilst managing the supplier costs attributed to each move. You will be directly aided by a team administrator, pricing analyst and customer service representative, whilst working in a team which will receive both individual and team performance targets.

To apply please email Nick Stevens: careers@ems-move.com

TEAM Administrator

EMS are a leading International Moving Company relocating over 4,000 corporate professionals and their families across the globe each year. The Team Administrator will work within the operations department of the service centre, shadowing a team of International move specialists. Whilst the position will involve assisting the IMS team with administration, they will learn from a highly experienced team(average IMS 10 + years experience). This position is the first step towards a career path of becoming a professional IMS responsible for managing your own portfolio of corporate customers and managing a caseload of professional worldwide relocations. In addition EMS is a successful and growing business with other vacancies and career opportunities arising in other divisions such as sales, marketing, logistics and accounting.

Duties

Receiving external and internal phone calls
Copying/Faxing and emailing
Job record inputting & database entry updates, including internal and external custom built software system
Attaching documents for pre-move survey to EMS surveyors Outlook diary
Production of crew paperwork ex EMS software system including pre-approved services
Booking Air freight and Sea freight consignments to overseas destinations
Administrative support towards sales Invoicing & supporting documentation
General use of Microsoft Office, Word. Excel, Outlook and Power Point

To apply please contact Nick Stevens: careers@ems-move.com

Business Development Manager

Business Development Manager

Job Description

Develop and implement sales and business development opportunities for International Moving within the UK and Europe, this will include cold calling/emails and face to face appointments.
Identify and generate immediate new business opportunities
Identify and develop leads for RFI / RFP within International moving
Work closely with the key management within the business to maximize opportunities
To develop relationships with existing clients, ensuring that all company services are used by them at every available opportunity
Maintain and update the sales database system to ensure all prospects and clients are contacted in such a way to ensure maximum development of client relationships
Account management: Work with a team of International coordinators ensuring company services are delivered to the account’s expectations.
Attend events such as conferences/ seminars/ conventions, some of which are out of normal working hours.
Attend and participate in training sessions/team meetings
Regular contact and visits to clients and potential clients to ensure all possible opportunities are exploited to bring in future business.
Regular contact with current clients (either by phone, email, visits) in order to maintain good relationship.
Flexible working/Client demands –including early morning, evening appointments and some weekends.

Skills/ Experience:

Minimum 2 years experience required
Exceptional Interpersonal and communications skills.
Willingness to travel extensively (often at short notice)
IT literate on Word and excel

Start date: Immediate

Holiday: 20 days excluding bank holidays. Additional day for each year service up to maximum 25 days per annum

Salary: Negotiable

Benefits: Commission/Bonus, company car, laptop and mobile phone

Please apply to Lisa Jeffries: careers@ems-move.com

Customer Service Representative

EMS are a leading Corporate International Moving Company relocating over 4,000 corporate professionals and their families across the globe each year.

As a Senior Customer Services Representative you will be responsible for ensuring staff and external suppliers produce consistent performance to the highest standards.

Our aim is to exceed the expectation levels of both the Corporate Customer and the relocating Transferee along with continuously improving our overall customer satisfaction scores. Candidates should possess a can do proactive attitude, show empathy, take ownership of the issue raised, follow up on time each time and find the right balance to ensure the Transferee, Corporate Customer and business needs are met. EMS is a successful growing business and this a new exciting role offers total job satisfaction in a fun, professional environment with the opportunity for further career development. You will be directly aided by the Customer Services Manager, a Team administrator and Head of Operations.

To apply please email Eileen Devereux: careers@ems-move.com